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Store policy

Orders & Shipping

ORDERS & PACKING 

TURNAROUND TIME

1. Orders that require custom work has a separate turnaround time. 

2. Free courier shipping (local) will be provided for purchases above SGD90.

Gift Box

If you've opted for our Gift Box, you are highly encouraged to opt for Courier, Self-Collect or Next-day Delivery to ensure that the gift box remains intact. His Little Champs will not be liable for any damaged gift box.

Normal mail

Orders are packed and mailed out in 1 - 3 business days via Singapore Post

This mailing option is non-trackable. His Little Champs will not be liable for any lost mails. 

Courier Option

Orders are packed and sent out in 1 - 3 business days.

This mailing option is trackable.

Next-day delivery

Orders are packed and delivered in 1 business day.

Self-Collection

Self-Collection will be done at Tampines. The exact address for pick-up will be sent to you after payment has been made. Do note that same-day self-collection is not possible as we require some time to pack your items.

Returns & Exchange
Returns and
exchange policy

We regret to inform you that we do not accept returns.

Exchanges will only be done if the product(s) has defect upon receiving.

All defective items must be made known to His Little Champs within 3 working days upon receiving. An exchange will be made in place of the defective product. Exchanges may be refused at management's discretion.

In the case that the defective product is out of stock, a refund will be done. Please allow

14 business days for a refund to be fully processed.

Discounted and promotional items are final sale and do not qualify for return or exchange.

Size Guide
Size guide

If you are purchasing for a newborn, you’re encouraged to purchase size 3 - 6 months. We usually encourage customers to purchase a size bigger than the actual age of the baby. For example, we encourage you to purchase size 6 - 9 months for a 5 month old baby instead of a size 3 - 6 months. You may also refer to our size guide below.

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Missing Item
Missing item(s)

While we try our best to fulfill the items, we may occasionally make mistakes. Please reach out to us via Facebook or Instagram 5 days upon receiving the package.

His Little Champs will not be held liable for any lost/stolen packages.

Payment Methods

We accept Mastercard, Visa and Paypal!

PAYMENT METHODS

Collaboration
Collaborations
& stockist

We're open for ideas and collaborations! You may drop us an email or send us a DM via our Instagram

 

If you have a brick and motar shop and would like to work with us, you may contact us via our email or send us a DM via our Instagram

contact us

You can contact us by filling up the Contact form or you can simply leave us a message on our Instagram. Should you require further assistance, please drop us an email at hislittlechamps@gmail.com

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